Welcome to our August newsletter, with our business growing we are very pleased to be sharing some changes with you, all of which in their own way are adding value to our customers and allowing us to continue to offer great services.
As we alluded to in our last newsletter we are going live August 1st with our new operating software Cargowise. While we do not foresee any downtime in our operations, you will notice a change in the presentation of our documents going forward. The functionalities are numerous, including online order and shipment tracking, management of shipments by key milestones, significant amount of reports to help you run your business, warehousing module to compliment our services in this space and many more. An added benefit for our operations is that many of our international and local partners also use the same software, which will allow us to connect shipments and transmit data faster. Please let us know if you would like to have a demonstration of the order tracking functionality and one of our team will happily come and show you.
SOUTHERN CROSS CARGOON THE MOVE
BRISBANE OFFICE ON THE MOVE SATURDAY 18TH AUGUST
It seems we don’t like biting change off in small chunks so we are adding an office move into August as well. With our own internal growth we have elected to move to a larger office in Capalaba, the move has also been prompted by better access to 4G data which is 3-4 times faster than our Bulimba address, the new location is also in mid NBN rollout. This is necessary for us to properly run our new operating system Cargowise in the cloud. At this new location we will also have our own small warehouse attached, allowing us to hold shipments for customers when required. Again, with a lot of preparation going into the move we do not foresee any major downtime in our operations and we look forward to supporting you from our new location as of mid-August.
NEW OFFICE:12/168-170 Redland Bay RdCapalaba QLD 4157PO Box 245Capalaba QLD 415
SYDNEY OFFICE MOVE FRIDAY 2NDAUGUST
So not wanting to be left out our Sydney team has been promoted from level 2 to level 4 at the same address, needing more room with new staff on board has allowed us to move in to a brand new office, with coffee included in the new premises we expect our SYD team to get maximum value out of this move. We can now be found at;
Level 4, 29 Kiora Rd Miranda NSW 2228
WHAT ’S NEW?
NEW STAFF MEMBERS
We are very pleased to welcome both Elle Woollams (Sydney) and Alex Walker (Brisbane) to our expanding team. Elle will have responsibility for operations and customer service in SYD and a significant benefit to our business is that she is a super user of Cargowise, please welcome Super User Elle or you can call her SUE.
Alex has taken on a role in our customs department and operations in Brisbane, he’s an outstanding young man and we are very pleased to have him on board, please welcome Alex to our business.
GLOBAL AGENCY NETWORK
We are very pleased to announce that we are now a member of World Cargo Alliance (WCA) and International freight agency network of like minded business seeking to offer services and rates to our respective customers. Whilst we are well established in main trade lanes access to this network does open new opportunities for our business in all trading countries. For example we have just completed a significant air freight export ex Brisbane to El Salvador through a WCA partner. The WCA has added significantly more value to our business and our customers can now reach out to us for freight enquiries in and out of all global trade lanes, please get in touch with one of our sales team for any enquiries. sales@sccargo.com.au
THAT STINK BUG (BMSB)
We shared a detailed bulletin in July re the significant affect that Brown Marmorated Stink Bug will have from nominated countries and also the treatment required, there has been some changes to the treatment and we have drafted a new bulletin however we anticipate further updates over the next week, as such a new bulletin on this subject will be issued by SCC in the 2nd week of August, in the meantime if you have any doubts about this issue please refer to the original bulletin and make contact with one of our team.
Our August news has been one of change and we are looking forward to having all we have noted in place so we can continue to provide our customers with great services and look to where we are able to add more value to what is already in place. Thank you for taking the time to reads our newsletter we look forward to continued engagement with you. has been one of change and we are looking forward to having all we have noted in place so we can continue to provide our customers with great services and look to where we are able to add more value to what is already in place. Thank you for taking the time to reads our newsletter we look forward to continued engagement with you.
